Standard Swedish standard · SS-ISO 23592:2021

Service excellence - Principles and model (ISO 23592:2021, IDT)

Status: Valid

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Standard Swedish standard · SS-ISO 23592:2021

Service excellence - Principles and model (ISO 23592:2021, IDT)
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Scope
This document specifies service excellence terminology, principles and model to achieve outstanding customer experience and sustainable customer delight. It does not focus on the provision of basic customer service but on the provision of excellent service.
This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

Subjects

General (03.080.01) Quality management systems (04.080)


Buy this standard

Standard Swedish standard · SS-ISO 23592:2021

Service excellence - Principles and model (ISO 23592:2021, IDT)
Subscribe on standards - Read more Dölj
Price: 1 152 SEK
standard ikon pdf

PDF

Price: 1 152 SEK
standard ikon

Paper

Price: 1 843,20 SEK
standard ikon pdf + standard ikon

PDF + paper

Show more Show less

Product information

Language: English

Written by: Svenska institutet för standarder

International title:

Article no: STD-80030226

Edition: 1

Approved: 7/8/2021

No of pages: 32