Service excellence - Principles and model (ISO 23592:2021, IDT)
Status:
Valid
Buy this standard
StandardSwedish standard
·
SS-ISO 23592:2021
Service excellence - Principles and model (ISO 23592:2021, IDT)
Subscribe on standards with our subscription service. When you use our service you can be assured the latest editions and easy access.
Read more about SIS Subscriptions
This document specifies service excellence terminology, principles and model to achieve outstanding customer experience and sustainable customer delight. It does not focus on the provision of basic customer service but on the provision of excellent service.
This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
Service excellence - Principles and model (ISO 23592:2021, IDT)
Subscribe on standards with our subscription service. When you use our service you can be assured the latest editions and easy access.
Read more about SIS Subscriptions